You can use events to automatically perform actions (like send an email or change a status) based on system and user activities. Events have two components: a trigger (which initiates the event) and an action (which defines what will happen when the event is triggered). For details, see What is an Event?

 

To work with events, first click your profile icon to access Settings. On the Settings page, click Customize, then click Events. 

 

  1. Click + Add Event (or click + in the Events list).
  2. Enter a name and description for the event.
  3. Click Create. The event is added to the Events list.

You can now add triggers and actions to the event. See the next sections for details.